The Beauty & Brow Parlour

Reviews of The Beauty & Brow Parlour

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  Anne King Added August 09, 2023

  ★ ★ ☆ ☆ ☆
  Eye lash extensions. Did not last. On second day heaps fell out. Eyelashes had huge gaps was forced to remove the myself as they looked awful. Rang the store and told them, she was adamant had never happened to anyone. Refused to listen or agree to some sort of compensation. Charged $90. Had them done previously in Dandenong and it lasted four weeks.
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  Letzz Talk Added August 07, 2023

  ★ ☆ ☆ ☆ ☆
  I had a very bad experience yesterday at Fountain Gate Shopping Center(31.03.2023 around 7.00pm) the way i was treated.I was in the chair closer to front entrance. The girl who did my eyebrow was highly unprofessional in her manner and attitide and unfortunately i think its racially motivated as she carried a very different attitude towards other customers there.That young person need to learn to treat people equally. Very disappointed. Hope this feedback reaches her.
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  sandali wickramasinghe Added August 03, 2023

  ★ ★ ★ ★ ★
  Going there for months now. Never done my eyebrows anywhere else. FAIZA is the best there. Very polite and professional. She is really good with eyebrows. Highly recommended.
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  iesha lalande Added July 31, 2023

  ★ ☆ ☆ ☆ ☆
  I was so excited to get my eyebrows done after having grown them out for so long.
  There was only 1 staff member in store today. My eyebrows have been threaded unevenly. My eyebrows were not shaped properly. They have no shape to them actually. They look just as bushy as when I went in. They literally still look like catapillars. Looks like I let a child do my eyebrows. Do not recommend. What a disaster. Now to figure out how to fix them. Not impressed.$27 down the drain.
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  Anushka Dsouza Added July 14, 2023

  ★ ☆ ☆ ☆ ☆
  Horrid customer service! Would give it 0 stars if I could. Went in last Sunday at noon time to get my eyebrows waxed. There was only one lady serving customers and after waiting approx 40 minutes, I was served.while I appreciate she was trying her best to finish the job quickly, she used burning hot wax and ripped the skin off my eyelids. I called the store the next day and was told by one lady working there not to put a review because that looks bad on the company. Soon after, I get a call from another lady letting me know that they cannot provide me with the owners number as the owner doesn’t answer calls and that I should send the lady the photos of my eyelids. No point talking to the people working there because the point was that the place needs more staff which can only be managed by a manager!Absolute shame and will not recommend this particular franchisee at fountain gate to anyone.
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  Monika Peko-Brkan Added February 03, 2018

  ★ ☆ ☆ ☆ ☆
  Went there today for a wax, however when I entered I was told to sit down and wait. Then after waiting for 15 minutes I was asked if I wanted my eyebrows waxed.. I responded saying 'no I'd like legs and arms'.. apparently they didn't have time.. didn't even bother asking what treatment I wanted when I came through the door. Disappointing and just stupid! Went to Hair Way instead.

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